At Astragen, accessible at Astragen, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Astragen and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at contact@astragen.in.
This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Astragen. This policy is not applicable to any information collected offline or via channels other than this website.
The content provided in the app is purely educational. All the digital resources like animations, i-books, lesson plans, i-activities are developed to aid in the teaching-learning process in a class.
All the content provided completely adheres to the curriculum developed by AstraGen for Nursery to Grade 10.
Astragen app is developed to bring the learning environment home for the children. It provides various tools and resources developed by AstraGen to aid the child's education by creating a hybrid model of off/online learning platform.
We do not place ads of any sort in our app. This is purely an educational app meant solely for the purpose of aiding the child's education.
The data we collect for the proper function of the app includes their name, gender, mobile numbers / email address.
The purpose of the name and gender is to address the child as he uses the app. The purpose of mobile numbers / email address is to provide a way for the users to retrieve a lost password or reset the password.
We do not share or sell the data collected from the users with any third parties. We do not use the data collected from the users for any kind of advertising or suggestions. The data is purely to service the user better in case of any requests from their side.
For internal administrative purposes, specifically for employee management and to ensure the proper functioning of our internal processes, we collect data from our employees using the app. This feature is strictly for internal use and is not accessible to the public or to app users.
The data collected includes:
Purpose: The sole purpose of this data collection is for internal employee tracking and management. It is not used for any other purpose, such as marketing, advertising, or sharing with third parties.
Data Retention and Security:
Consent:
This feature is used with the full knowledge and explicit consent of our employees. They are informed about the data collected, the purpose of the collection, and the data retention period.
This internal tracking feature is compliant with the requirements for Android and iOS app submission. We have implemented it with a focus on data privacy, security, and employee consent.
All the APIs and SDKs are compliant for use in child-directed services. We do not use google sign-in (or any other Google API Service that accesses data associated with a Google Account), Google Play Games Services, and any other API Service using OAuth technology for authentication and authorization.
The content provided in the app, APIs and SDKs used are compliant with the U.S. Children's Online Privacy and Protection Act (COPPA), E.U. General Data Protection Regulation (GDPR).
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We use the information we collect in various ways, including to:
Astragen follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, Astragen uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Astragen does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Astragen accessible at Astragen. These Terms will be applied fully and affect your use of this Website. By using this Website, you agree to accept all the terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Other than the content you own, under these Terms, Astragen owns all the intellectual property rights and materials contained in this Website.
You are granted limited Permission only for purposes of viewing the material contained on this Website.
You are specifically restricted from all of the following:
Certain areas of this Website are restricted from being accessed by you and Astragen may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Astragen a non-exclusive, worldwide irrevocable, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party's rights. Astragen reserves the right to remove any of Your Content from this Website at any time without notice.
This Website is provided “as is,” with all faults, and Astragen express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
In no event shall Astragen, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Astragen, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
You hereby indemnify to the fullest extent Astragen from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Astragen is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
The Astragen is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Any damaged booksets can be returned only with prior approval from our team. Returns without any prior intimation will not be accepted. Please contact us at 0 86666 89988 or email us at contact@astragen.in for your queries regarding Returns.
You are free to access the app or stop using it at your own free will. The order placed for booksets can be cancelled only until it is dispatched and before an LR number is generated by the delivery company. Please contact us at 0 86666 89988 or email us at contact@astragen.in for your queries regarding the delivery of booksets.
These Terms constitute the entire agreement between Astragen and you in relation to your use of this Website, and supersede all prior agreements and understandings.
These Terms will be governed by and interpreted in accordance with the laws of Republic of India, and you submit to the non-exclusive jurisdiction of the state and federal courts located in India for the resolution of any disputes.
The Booksets ordered from Astragen will be delivered within India only. The transport agency for delivering the booksets will be selected solely at the discretion of Astragen. All orders are processed within 2 – 3 business days. Orders are not shipped or delivered during Sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Any refunds in respect to the undelivered books will be processed within a week of return of undelivered Booksets. Once the refund request is processed, we will initiate a credit to your original mode of payment (credit / debit cards, bank transfer etc.). You will receive the credit within a certain amount of days depending on your service providers policies.